Amid a flurry of tech sales and customers flocking to the internet to score big, Best Buy’s website has seemingly called it quits, with users reporting multiple outages as they try to cash in on Black Friday deals.
Everything to know about Best Buy Black Friday 2025: Doorbusters, best deals, ad highlights
Credit: Mashable screenshot / DownDetector
Users flocked to social media to complain about the inconvenient website crash while trying to capitalize on viral iPad steals and huge doorbuster deals on things like QLED 4K TVs and Windows laptops — hot commodities during the post-Thanksgiving shopping craze. “Did Best Buy’s website crash or did they truly sell out of every single iPad? I hate Black Friday,” wrote one X user.
According to Down Detector, shoppers first started reporting outages around 9:40 a.m. ET. One hour later, the graph has steeply spiked, with more than 1,000 users escalating issues with the Best Buy site. (Disclosure: Ziff Davis owns both Mashable and Down Detector.)
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