Uber just found out what drivers really think about driving for the ride-hailing and food delivery app.
The company conducted a survey in October last year (notably before the controversial Prop. 22 legislation that keeps gig workers as contractors passed in California ). It went out to all U.S. drivers who had used the app at some point in 2020. Nearly 100,000 drivers responded.
Those survey results — including data that shows drivers are dissatisfied with pay and support — went out to drivers in an email Wednesday. Uber worked with third-party data analytics firm Qualtrics in an effort to be more transparent. Read more…
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